Mobile Recharge AE

1. Introduction

At Mobile Recharge AE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile recharge services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This may include your name, email address, telephone number, billing address, payment information, and any other information you provide when creating an account, making a purchase, or contacting us.
• Mobile Numbers: When you use our recharge services, we collect the mobile numbers you wish to recharge.
• Transaction Information: We collect information about your transactions with us, including the services purchased, amount paid, payment method, date and time of transaction.
• Usage Data: We may automatically collect information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and other actions taken on our site.
• Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process your transactions and send related information, including confirmations and receipts
• To communicate with you, including responding to your comments, questions, and requests
• To send you technical notices, updates, security alerts, and administrative messages
• To provide you with news, special offers, and general information about other goods, services and events which we offer, unless you have opted not to receive such information
• To monitor and analyze usage patterns, trends, and user activities on our website to improve our services
• To detect, prevent, and address technical issues, fraud, or illegal activities
• To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• With Mobile Operators: We may share your mobile number and recharge details with the respective mobile operators to complete the recharge process.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
• Protection of Rights: We may disclose your information to protect and defend the rights, property, or safety of Mobile Recharge AE, our users, or the public.

We do not sell, trade, or otherwise transfer your personal information to external parties for marketing purposes without your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your payment information is processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS). We do not store your complete credit card information on our servers.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• To remember your preferences and settings
• To authenticate and identify you on our website
• To provide you with a personalized experience
• To analyze how our website is used and to improve our services
• To help us display advertisements that will be relevant to you

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object: You have the right to object to our processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will immediately delete this information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +971 58 123 4567
• By mail: Mobile Recharge AE, Dubai, United Arab Emirates